Run Pu recording system is a set of integrated system, which is designed and completed by Run Pu, relying on many years’ professional experience in the field of pronunciation technology, using the latest digital electronic technology and supplementing the most advanced computers and windows software by far. It can also record, control and inquire the multiple telephone conversations. Telephone recording system is professional, mature, stable and highly cost-effective. It has been highly implicated in major airports, customs, security agency, insurance companied, electric power bureaus, public security bureaus, hospitals, schools, industry and commerce departments, courts, telecommunication departments, government, and the army and so on. The telephone recording system of RP can be easily installed with minimal maintenance, which is convenient for customers to use.

     Benefits of using RP telephone recording system:

Government departments--- lift the government’s image, cooperate with official business, and lighten the personnel working strength

Alarm telephone--- pronunciation records, providing proof for you to check

Dispatching telephone--- strength serving function, raise working efficiency

Official business telephone--- save telephone expense, make state telephone and private telephone apart come true

Hot line for sale--- an effective and interactive platform for enterprise and customers to communicate, coordinate with managing and selling, effectively prevent from touching orders, enduring and unified customer administrative system, checking employees strictly, eradicate losing order forms, improve company’s beneficial result by a wide margin, liberate leaders completely

After-sale service--- standard and consistent customer service, lift the image of the company, improve the degree of customers’ satisfaction and guard against dispute

Calling center--- carry out the long range, reliable backup on the pronunciation of calling center

Family telephone--- guard against theft of using your telephone, completely eradicating the impact of bad information over children

RP telephone recording system is a kind of mature and stable recording product with perfect function and high quality.

Sunlight service: exchange in one month, guarantee quality for three years

Characteristic function:

Customer management: can carry on management function like increase, revision and deletion on customer information in the client side software.

Show the dialed-in number: when the customer telephone shouts stylishly, if the customer telephone recording exists in the database, springs the materials of the corresponding customer.

Digital sound recording: record and playback in entirely digital way, reappearance of the formal sound in Hi-fi. Use the hard disk with large capacity to save the recording document, which is safe and reliable, read quickly, and convenient.

Recording retrieval: make retrieval the complex telephone record fast come true. It could act according to the channel number, the date of the conversation, the time, calling and called number and so on.

Straight-forward contact surface: The contact surface is divided into various channels to present the condition of picking and hanging machines and prompt the situation of the telephone conversation, which is easy to study and use.

Fixed time records: According to the practical work situation, hypothesis time intervals of the sound recording system.

Telephone conversation monitor: Immediate telephone conversation monitor of random telephone channel.

Concurrent operation: Carry on recording and replaying the retrieval of the telephone conversation record at the same time.

Network inquiry: Check and listen to the record through the confined network according to condition.

Network monitor: people could monitor the condition of random channel and the conversation of the channel through the confine network.

Message inquiry: when assigned number of times is ringing, nobody answer the phone, it will start the automatic message function.

Safe and reliable: Graduation password jurisdiction management, keep secret of the telephone conversation record. It is reliable component which belongs to industrial grade.

Main function:

Support 1-1280 group telephones and could record at the same time;

On the recording aircraft, it allows monitoring the conversation of the random telephone.

On the recording aircraft, you could inquire the sound record as you like according to the conditions like host called number, date time, channel number.

In local area network, you could use network to inquire the sound recording and monitor the conversation of random telephone.

In WAN, especially the recording aircraft and inquiry machine with IP address, you could inquire the telephone record.

It supports message and sound recording function. (Select)

Implement the level-to-level administration according to the user jurisdiction.

Replay the recording inquiry, broadcast circularly as well as broadcast continually.

The recording contact surface demonstrates the telephone number of the host and the called.

Detect the capacity of the hard disk automatically, the recording document can be cleaned up and dumped automatically.

Support the record information of the customer and the customer information which springs and shouts into automatically in server end and the client side.

Have the replaying sound recording function as the switchboard; you could inquire the sound recording according to the extension.

The detailed function:

1.     Simple computer operation

Popular Windows 98/NT/2000/XP operating environment

All conversation content record is the wav form, could be broadcast in any Windows computer.

2.     Many telephones record intelligently at the same time

1-1280 group could record simultaneously, moreover, various channels does not disturb mutually, has no effect on the quality of the conversation.

Use the  instantaneous recording card of brand-new PCI connection.

Record and monitor have no effect on the conversation of both sides.

The recording time can be set as you like, it can record in the assigned time section, or record for 24 hours every day.

3.     Real-time monitor

It can real-time monitor the conversation content of each line, and in the local area network, you can inquire the sound recording by network and real-time monitor the conversation of random channel; You could adjust the volume in the monitor process.

4.     High-level pronunciation and management of the conversation document

It could playback and looks up the record and the backup material fast and simply, according to any condition given.

It could examine wholly and record all the telephone numbers of outside dials and the coming electricity demonstration numbers.

The formidable telephone management functions, which could make the detailed list tabulation, the printing, the compiles, the grouping and so on to all the dialed-in and dialed-out telephones.

5.     Volume control

The system has the automatic gain function, which could adjust the volume of both sides of the conversation, in order to make the sound not too small.

6.     The automatically circle recording

You can establish many plates (It is possible to be hard disk, district or network mapping plate) to automatically circle sound recording.

7.     The nimble start-way system

 The system has many kinds of sound recording: it could record automatically (use voice control or pressure control), it can also record by hands (key modulation).

8.     The different compression ratio

Provide the different compression ratio, in order to satisfy the need of the different users, the 20G hard disk could preserve for more than 3500 hours at most.

 It adopts the compression of the hardware.

9. Line management

  Suit many kinds of recording environment: the system can make record on the straight line directly; it can also be used with the switchboard, record the outline and the inline of the switchboard at the same time; it could record the radio telephone and the intercom as well.

10. The automatic clearing and the backup strategy

When the hard disk of the system will be full, the system will clear the material which was record at first, in order to guarantee the system move without interrupted.

The system has the self-synchronization double backup function. The system can set up the time of the automatic backup and the backup medium. It could also backup the medium you assigned through the manual system. (For example: Data storage equipment like hard disk, CD-R, MO and so on.)

11. Distinguish the direction

It can distinguish the call direction, like dialed-in or dialed-out.

12. Many kinds of profession jurisdiction

   The system has 32 jurisdictions, which support each user to have operation jurisdiction to certain lines, meeting the need of most users.

13. Operation diary

   The system has the completed operation diary which can record all the operations of the system.

14. Choice of telephone recording

   It could record all the telephones and also choose specific numbers. The system realizes the conversation and net play automatically, and does not record if you play net. (The system will not record automatically if you dial 8888.169.163 to play net.)

15. Alarm function

   When the system appears strange (like broken line), it will prompt you by sound and screen.

16. Customer basic information management

  Basic activity and history of the activity about this customer; management of the content of the order and the sales record. Manage the customer information and the sale data centrally, to help you establish a lasting and consistent customer service system and transform the customer material in disorder into your stable and effective resources. The functions like the definition function, the combination and fuzzy inquiry strengthened the system’s intelligence greatly. For enterprise, this kind of function can be used to manage the customer resources of the company.

17. Reveal the telephone number

  When the customer dials in, the computer will show the number dialed-in and the information of that customer automatically in order to let you know first. It will also show the record of the historical conversation for you convenience and provide the surface to record at the same time.

18. Far-end telephone function

   Support far-end telephone message and far-end look up and listen to function. (Possible to choose)

Technical parameter of recording card:

Connection way: simulation replaying

Impedance of recording input: co current>=470k ohm Exchange (when 1000HZ) >= 10k ohm

Isolation impedance foot directs current evenly: >= 470K ohm

Sound recording module co-current impedance: >1M

Isolation pressure resistance: >=500VDC

Sound recording form: LAW, ADPCM, GSM form WINDOWS WAV

Document data rate: 64 KBPS /32 KBPS /13.6 KBPS

Entire channel signal-to-noise ratio: >= 42 dB

Sound: 300~3400HZ the playback output >= 0.5 W

Entire channel distort: < 5%

Audio control: - 20db ~ the +20db

Hard disk capacity (40G are most may deposit for 7000 hours)           

Newest customer:

Gehua Ltd. Tel.　　　　　　　　　　　　　　　　　

Credit Card Center of Livelihood of the People Bank, Wuhan Messenger Bird Company, Beijing University

South air group, China

 North Sea Municipal Public Security Bureau, Guangxi　　　　　　　　      　　

 Jixi People’s Broadcast, Heilongjiang